Sunday, November 25, 2018

Wendys’ Non-Existent Spicy Chicken Sandwich ... You Can't Get There From Here™

Wendys’ Spicy Chicken Sandwich

 By David Stillwell                                           Courtesy of Wendys’

One evening I stopped at Wendy's to get a spicy chicken sandwich. I pull up to the intercom and attempt to place my order:

Voice: Welcome to Wendy's may I take your order?
Me: Yes, I would like a spicy chicken sandwich.
Voice: Crispy?
Me: No, a spicy chicken sandwich.
Voice: A five piece spicy chicken nuggets? We don't have spicy chicken nuggets.
Me: I don't want chicken nuggets; I want a spicy chicken SANDWICH.
Voice: We....unintelligible psychobabble...don't have spicy chicken sandwich.
Me: Let's try something different. I want a number six, but only the sandwich.

On the ordering screen a miracle happens, in bold white letters SPICY CHICKEN SANDWICH appears with $3.69 next to it.

Me: What is on your screen?
Voice: (quietly) A spicy chicken sandwich.
Me: Uh huh.

Needless to say I did not argue the point because food handlers can add unwanted "special" ingredients to your food.
However, I did get an evil glare when I was pulling away.

I still oppose outsourcing, but I understand why it's occurring. 

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