Sears
360 Return Policy
by :
Ginette Rose
Ginette
goes to a Sears store to check out a sale in progress on infant & toddler
clothes. She buys an outfit and pays for it with a credit card. As she is
leaving, she spots a similar outfit at a much better price. So she returns to
the counter where she just purchased it tried to return the item she just
bought 10 minutes ago. The clerk told her that she couldn’t return it because
she had just used the credit card, but that if she were to return later or tomorrow
or turn around and come back that she could return it. Ginny sensing to
ridiculous nature of the robot-clerk, asked , you mean to tell me that if I
turn around and come back , that you will let me return it…?
clerk
Yes … .
So , she
spins around 360 degrees and says “I’m back , can I return it now …?”
The
clerk said … Yes … and handles the return.
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